Please check your product in front of the delivery man and return it on the spot by paying delivery charge ( if you already paid delivery charge then just return it )if you do not like the product or find any defect. Any complaints after delivery man has left will not be accepted. Please check carefully and be sure about the product before payment.

Note:

- Items must be in original condition, unworn and unwashed, with all tags attached.

- Refunds, credits, and exchanges are processed once the item is scanned in transit.

Once your order has shipped, delivery times vary depending on your location. Usually it is within 1-4 days of confirming your order. Please note that shipping times may take longer than normal due to carrier delays and as a result, we cannot guarantee an exact arrival date.

No, for now we are not shipping to countries worldwide. We are confined to Bangladesh.

All our garments are ethically produced in certified facilities that ensure fair wages and safe working conditions. We work closely with skilled artisans and trusted manufacturers to maintain the highest quality standards.

Yes. Sustainability is at the core of what we do. We prioritize responsibly sourced fabrics such as organic cotton, linen, and recycled fibers whenever possible. Some of our pieces may include blended fabrics (like cotton-polyester) to enhance durability, comfort, or performance — but we’re continually working to increase our use of sustainable and recycled materials across all collections.

You can refer to our Size Chart available on each product page. If you’re still unsure, feel free to contact our support team for personalized help.

Once your order is shipped, you’ll receive an email with a tracking link. You can also log in to your account to check your order status anytime.

If your order hasn’t been processed yet, we can modify or cancel it. Please contact us as soon as possible — once shipped, we can no longer make changes.

You can reach us anytime at support@iftekhar.store or through our Contact US section (down below this page) . Our team typically replies within 24 hours (business days).

You can also call us at +8801328894980 or message us on WhatsApp or Facebook Messanger.

Yes, most of our styles fit true to size unless stated otherwise. We recommend checking the fit description and Size Chart on each product page.